Platform Rules
By using CaseRush.gg, you agree to follow these rules. Violations may result in account restrictions or termination.
1. Account Rules
- You must be at least 18 years of age to use CaseRush.gg.
- Each person may only maintain one account. Creating multiple accounts (multi-accounting) will result in all accounts being permanently suspended.
- You are responsible for the security of your account credentials. Do not share your login information with anyone.
- Account selling, trading, or transferring is prohibited.
- You must provide accurate information when requested for verification purposes.
2. Deposits & Withdrawals
- All deposits are processed in virtual currency (Crystals or Coins) and carry no real-world monetary value.
- Minimum deposit and withdrawal amounts may apply and are displayed on the respective pages.
- Withdrawal requests are subject to review. We reserve the right to request identity verification before processing.
- Withdrawal fulfillment depends on operational availability, including inventory levels, liquidity, provider status, and network conditions. Requests may be delayed or queued until sufficient availability is restored.
- Item withdrawals may be temporarily unavailable if matching inventory is not in stock. Crypto withdrawals may be delayed due to liquidity constraints, provider availability, or network conditions.
- Deposits made through fraudulent means will result in account termination and forfeiture of balance.
- Processing times vary by method. Estimated times are shown during the transaction but are not guaranteed.
3. Gameplay Rules
- All games on CaseRush.gg use provably fair algorithms. You may verify any game outcome using our verification tool.
- Exploiting bugs, glitches, or vulnerabilities in any game is strictly prohibited. If you discover a bug, report it to support immediately.
- Use of automated scripts, bots, or third-party software to interact with games is not allowed.
- Intentional manipulation of game outcomes through collusion or any other means is prohibited.
- Game results are final once confirmed by the server. Disputed outcomes can be verified through our provably fair system.
4. Promotions & Rewards
- Promotional offers, bonuses, and rewards are subject to their specific terms and conditions.
- Abuse of promotional systems - including creating accounts to claim bonuses multiple times - will result in forfeiture of rewards and possible account suspension.
- CaseRush.gg reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
- Referral rewards are subject to verification and may be revoked if fraudulent activity is detected.
5. Community Conduct
- Treat all users and staff with respect. Harassment, hate speech, threats, or abusive behavior in chat or any platform feature will not be tolerated.
- Do not spam, advertise, or promote external services in chat.
- Do not impersonate CaseRush.gg staff, moderators, or other users.
- Sharing or soliciting personal information of other users is prohibited.
- Users who violate conduct rules may receive warnings, temporary mutes, or permanent bans at staff discretion.
6. Fraud & Abuse
- Any attempt to defraud, manipulate, or abuse the platform or its users will result in immediate account termination.
- This includes but is not limited to: chargeback fraud, identity theft, money laundering, multi-accounting for promotional abuse, and exploiting technical vulnerabilities.
- CaseRush.gg reserves the right to investigate suspicious activity and share information with relevant authorities if necessary.
- Accounts flagged for suspicious activity may be temporarily restricted pending investigation.
7. Inventory & Items
- Item values displayed on the platform are based on current market pricing and may fluctuate.
- Items in your inventory are virtual and are subject to the platform's terms of service.
- CaseRush.gg is not responsible for price fluctuations of virtual items after they have been received.
- Attempting to manipulate item values or exploit pricing discrepancies is prohibited.
8. Enforcement
- CaseRush.gg reserves the right to suspend or terminate any account that violates these rules, with or without prior notice.
- Decisions made by the CaseRush.gg team regarding rule enforcement are final.
- If you believe an enforcement action was made in error, you may appeal by contacting support@caserush.gg.
- Continued violation of rules after warnings may result in permanent exclusion from the platform.
Last updated: March 2026